Your original CV is never sent to OpenAI

Last updated 21 September 2026

Identifying details are removed first

Screenswize reads each CV temporarily in server memory and removes detectable names, contact details, identity numbers, addresses, birth details, identifying links, references, and sensitive personal information. A privacy check blocks the request if direct identifiers remain. Only the cleaned, job-relevant text is sent for screening; the original PDF or DOCX never leaves Screenswize.

CV data is not retained

CV files, extracted or cleaned text, emails, phone numbers, and other candidate contact details are not saved in the database, file storage, browser storage, queues, caches, audit logs, or telemetry. Only job-relevant screening scores already shown on screen (display name, optional filename, overall score, recommendation, summary, component scores, and related analysis fields) are retained for the vacancy until you delete them or the vacancy.

What is retained

Screenswize retains vacancy definitions, organisation and account access records, vacancy-scoped screening scores (as described above), and a minimal organisation-level usage ledger. The ledger contains request status, provider/model, token counts, estimated cost, and timestamps. It contains no CV files, extracted or cleaned CV text, emails, or phone numbers. Minimal credit and payment records also retain checkout, order, subscription and invoice identifiers, payment status/mode, and allowance dates. Deletion never restores used credits or renews the 10-screen trial. Subscription allowances refresh only after successful monthly payment; top-ups carry forward. No payment card details or raw payment event payloads are stored.

AI processing

Screenswize uses the OpenAI text API with request storage disabled and does not upload CV files to the provider. OpenAI states that API data is not used to train its models by default. Provider retention settings are managed at the OpenAI account level. This is different from pasting CVs into ChatGPT — see Screenswize vs ChatGPT.

Deletion

Recruiters can delete individual screening scores or entire vacancies (which clears associated scores). Organisation administrators can remove all organisation application data while retaining the account, access roles, organisation identifier, and minimal usage and payment ledger needed to keep the account operational.

Human oversight

Screenswize provides evidence-based decision support and does not make hiring decisions. Recruiters remain responsible for checking results and making every decision. Screenswize never auto-hires or auto-rejects candidates. Learn how AI CV screening works, or see plans on pricing.

POPIA-aware design for South Africa

Screenswize is built with South African recruiting teams in mind. Privacy controls aim to support POPIA-aware processing: minimise what is retained, remove identifiers before AI analysis, keep screening inside your account, and leave hiring authority with humans. Always follow your organisation’s lawful-processing policies when uploading candidate information. Built for recruiters who need both speed and accountability.